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Please complete the request form below.
ONLY 1 unit per request
.
**All fields are required unless otherwise noted.
Dealer Info
(Exchange Unit will be shipped to this address)
Dealer Name:
Dealer Code (optional):
Contact Name:
Address:
Address 2 (optional):
City:
State:
Zip:
Phone:
Format: xxx-xxx-xxxx
Fax (optional):
Format: xxx-xxx-xxxx
Email Address:
**Only 1 item can be requested form.
Repair Unit and Customer Info
Repair Order # (R.O.):
Customer Name:
Date of Service Request:
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Vehicle Model Year/Model:
VIN:
In Service / Delivery Date:
Mileage:
Hyundai Part Number:
Model Number:
Unit Serial Number (if available):
Notes / Comments / SOA Technical Support Reference #:
Customer Complaint Analysis
A.
TROUBLE IN:
AM
FM
Tape Player
CD Player
CD Changer
AMP
MP3 Player
Faceplate
B.
TROUBLE OCCURS:
Always
Most Of The Time
Somestimes
Warm
Cold
Engine Running
Engine Off
Moving
C.
RETURNING:
Complete Audio Unit
Faceplace Only
D.
TYPE OF TROUBLE:
Will Not Play
Tape Speed Not Proper
Weak
No Sound On One Side
Noise (Static, Squeal IG, etc.)
Eats Tape
Display/Illumination
Faceplate
CD/MP3 Skips
Other:
Tape/CD/MP3 Not Eject or Insert
